A woman was shocked to discover an abusive outburst from a rude council worker who called her family ‘dirty b*****ds’ on her family’s CCTV.
Jade Ashleigh was checking the footage at her home in Penrhyn Bay, North Wales, to figure out how her bin and recycling cart had been damaged.
But she was stunned by footage of a trash man emptying recycling bins shouting ‘I’ve told you dirty bottom ***** before I don’t empty it’ in a house after looking inside inside their blue bin on collection day. .
Shortly after, the trash man is heard again, shouting, “Empty your trash can, it smells bad” before driving down the street with the trash wagon.
Speaking to North Wales Live, she said: “It’s not the first time bin men have been heard insulting residents.
“Normally I wouldn’t check CCTV but I checked it because my food bin and recycling cart had been damaged so I wanted to see.
“I heard him yell that he’d said he didn’t empty the bins before, and called someone across the street, then went to his colleague and mumbled something else.
“The CCTV camera was able to pick up some of it, but we don’t know who he was talking about because the person who was shouting is off camera.
“It was right above the contents of a bin and all he had to do was leave a note saying they couldn’t empty the bin, but even then – it’s a bin. I don’t understand what he expects to be in there.
“After mumbling to his co-worker, he continued walking along the curb with the truck and is heard screaming again telling someone to dump their food, before calling them ‘smelly’. “
Jade then sent the footage to council with a formal complaint.
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A council spokesperson said they have been in contact with the resident to provide an update and an apology.
In a comment, Conwy Council’s Environment, Roads and Facilities Department said: ‘We have received a call from a resident of Penrhyn Bay and have registered her complaint, which is being investigated by the manager.
“Council staff are expected to carry out their duties in a professional and respectful manner. We have been in contact with the resident to provide an update and an apology.”