Post Oak Hotel’s Daisy Tepper on Creating the Best Spa in Texas


Houston isn’t really known for luxury like, say, Dallas, but the Post Oak Hotel decided to change all that when it opened in 2018. The property spans 10 acres with several of its restaurants located across the street. outside the walls. which contain its 250 dwellings. Inside, you’ll find lavish details like a sparkling chandelier adorned with Swarovski crystals in the lobby; a stunning black and white pool deck with cabanas and a fireplace; and even a multi-level Rolls-Royce showroom. And once you step into your room, there are little touches that go a long way, like a hidden smart TV, electronically controlled curtains, expansive marble bathrooms with stand-alone tubs, toiletries. Acqua di Parma and even a Technogym weight kit tucked away under the desk, which while not in use by the majority of guests, was certainly no less cost from owner Tilman Fertitta. So it might not come as a surprise that the spa matches the grandeur of everything else, but that wasn’t always the plan.

When Daisy Tepper was recruited for the project, the original plan was for the spa to be poolside and “very, very small.” So, “I went to see Mr. Fertitta and I said to him: ‘When you see how grand the hotel is, having such a small spa, it doesn’t make sense'”, she said. remembered during an interview. A few months later, he called her into his office and told her he would give her the whole fifth floor. Although the bones were already in place, everything was scrapped and they started all over again.

Tepper is no stranger to the luxury hotel industry given his impressive resume. She began her spa career in Los Angeles where she started at the Peninsula Beverly Hills and stayed for almost nine years before opening the oases both at the Four Seasons Hotel Los Angeles in Beverly Hills and at the Beverly Wilshire, where she worked for just over 11 years. After a short stint at Montage Beverly Hills, she went out on her own and consulted for various clients. As for the Post Oak, she saw it as a refreshing change from what she had done in the past. “It really intrigued me because it was an opportunity to do a larger scale project that is one-off and does not work for a hotel chain. So she accepted the challenge.

While Tepper initially believed this was going to be a one-time deal, the offer to oversee Fertitta’s collection of hotel spas in the area was overwhelming. But his first task was to take the serene refuge of the Post Oak Hotel and make it a spectacular place. Houston is the most culturally diverse city in the country and Tepper wanted to reflect that on the menu. She therefore decided to join forces with the French brand Cinq Mondes, owned by Jean-Louis Poiroux, founder of the Garnier Fructis line from L’Oréal, and which, according to Tepper, “has traveled the world to work with masters and gurus and spent time learning the techniques and ingredients ”when he designed the brand. “When you look at their products and the story behind them, it made sense for what we were trying to do here. The result is a comprehensive menu that goes far beyond the typical offerings of any regular spa, especially when it comes to Texas. Along with the massages there is of course your typical Swedish option, but there are also Balinese, Ayurvedic and Polynesian lomilomi offerings. Other treatments include a Moroccan rhassoul clay body wrap; a facial treatment using the latest Swiss biotechnologies; and indulgent 90-minute or two-hour rituals tailor-made by Cinq Mondes exclusively for the hotel.

In addition to the thoughtful menu, the 20,000 square foot oasis has all the desirable amenities you would want from a lavish spa. Make sure to arrive early and take advantage of the aromatic hammam, sauna, vitality pool and heated stone loungers. The mixed relaxation lounge is not left out either. Scented with Culti Milano diffusers, the quiet space is furnished with plenty of seating including zero gravity massage chairs, which can be covered with curtains for privacy. Before or after your treatment, feel free to sit back and munch on healthy snacks like dried fruits and granola while sipping tea, rosé or prosecco.

And while the facilities are truly amazing, one facet that makes the Post Oak Hotel’s spa the best in Texas is its adaptability to the needs of its guests and today’s climate. For example, according to Tepper, their guests love to come in groups or with loved ones. Noting this key aspect, she quickly requested that a yoga studio be converted to a third couples suite to meet the demand and was able to do so in just five weeks. Faced with COVID-19 and all the challenges that come with it, buyouts are certainly possible and immune-boosting treatments have been added to the menu. Even for those who aren’t quite comfortable spending time at the spa, they can relax at home with one of the on-the-go therapy kits. Complete with a blend of Aromatherapy Associates essential oils, mists, diffuser (an item Tepper strongly encourages everyone to own) and massage oil along with instructions on how to use each item they are designed for. to help with mental health, stress, and anxiety.

But the one thing that really sets the Oasis apart from everyone’s property, making it the only five-star recipient of UKTN Texas Travel Guide? The people, according to Tepper. When finding the right staff, she put in place a thorough interview process measuring qualities that went way beyond what you see on paper. Passion and genuine care for the guests were the main attributes she kept her eye on, two things she rightly said could not be taught. “The other thing, too, is that I always feel like as a therapist they’re either in it because they want to help people and they want to be a healer or they’re just there to. money, and you can tell the difference with their mindset, their techniques, and when you lay down on a table and they work on you. It’s very different, ”Tepper pointed out. Have had the chance to experience the spa’s superb level of customer service and the skillful hands of their experts, you will quickly understand what Tepper means.



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