opps Tiles has become the latest retailer to show how lockdowns have hit the trade, but the chain sees a “clear” improvement when stores can fully reopen.
For the latest lockdown, the company’s stores were only able to offer click and collect for retail customers, without browsing, while business customers had limited branch access.
The tile specialist saw its total revenue for the six months leading up to March 27 drop to £ 103.6million from £ 106.2million, although comparable retail sales improved by 2%.
Topps Tiles said it had a strong first quarter, with strong product demand, buyers embracing DIY projects and, like it, retail sales jumped 19.9%.
But the second quarter was hit by foreclosure restrictions, and comparable sales fell 17.3%.
“Non-essential” retailers are expected to welcome customers back to stores from April 12.
Topps Tiles said: “With the lifting of trade restrictions in mid-April, we expect sales to increase sharply with margins returning to more normal levels. This vision is supported by the strong commercial performance of the group after the end of the first lockdown last summer. “
The company, headed by Rob Parker, has more than 300 stores in the UK.